💳 How much does Deepcheck cost?

We offer a 7-day trial for just $1.00, which includes 2 search credits and full access to all features.

After the trial, you'll be charged $14.99 every 2 weeks unless you cancel. You can cancel anytime with no questions asked.

📅 When will I be charged?

Trial: You'll be charged $1.00 immediately when you sign up for the trial.

Subscription: After your 7-day trial ends, you'll be charged $14.99 every 2 weeks automatically.

💾 What payment methods do you accept?

We accept all major payment methods through our secure payment processor Stripe:

• Visa, Mastercard, American Express, Discover
• Apple Pay and Google Pay
• Bank transfers (ACH) for US customers
• International cards from most countries

🔄 How do I cancel my subscription?

You can cancel your subscription in several ways:

• Log into your account and click "Cancel Subscription"
• Contact our 24/7 customer support team
• Reply to any of your billing emails with "CANCEL"

When you cancel, you'll continue to have access until the end of your current billing period.

💰 Can I get a refund?

We offer refunds in certain circumstances. Please see our Refund Policy for detailed information.

Generally, refunds may be available within 14 days if you haven't used any search credits during that billing period.

📧 I don't recognize a charge on my statement

Charges from Deepcheck may appear on your statement as:

• "DEEPCHECK" or "DEEPCHECK.PRO"
• "NOWAY MOBILE OU"
• With our customer support contact information

If you still don't recognize the charge, please contact us immediately before disputing with your bank.

🔒 Is my payment information secure?

Yes, your payment information is completely secure:

• We use Stripe, a PCI DSS Level 1 certified payment processor
• All payment data is encrypted and never stored on our servers
• We never see your full credit card number
• Industry-standard security measures protect all transactions

📄 Can I get an invoice or receipt?

Yes! You'll automatically receive:

• Email receipt immediately after each payment
• Access to all receipts in your account dashboard
• Detailed billing history with downloadable invoices

If you need a specific invoice format for business purposes, contact our support team.

🌍 Do you charge international fees?

We don't charge additional international fees, but:

• Your bank may charge foreign transaction fees
• Currency conversion rates are handled by your bank
• All prices are shown in USD

🔄 What happens if my payment fails?

If a payment fails:

• We'll automatically retry the payment in 3 days
• You'll receive email notifications about the failed payment
• Your account remains active during the retry period
• After multiple failed attempts, your subscription will be cancelled

You can update your payment method anytime in your account settings.